Glas Tek is a proud approved Esurance windshield replacement and auto glass repair shop. Esurance has authorized SGC, a third-party administrator, to file windshield replacement or auto glass repair claims on their behalf. Glas Tek is a certified program member and gladly embraces Esurance’s rigid guidelines and pricing, guaranteeing that a customer won’t be subject to any out of pocket expenses.
Esurance policyholders must file a claim for a windshield replacement or an auto glass repair directly with a live agent over the phone. As such, Glas Tek will help you begin the process of filing your claim directly putting you in touch with the Esurance glass department. Once the conference call is connected and the claim is filed, Glas Tek will obtain authorization to replace the glass. Each call that lasts about 15 minutes or so is monitored or recorded for quality purposes, as you’ll be informed by the Esurance representative. The representative will ask the policyholder numerous questions relevant to the claim being filed.